Return period
Effective Date: 20/10/2024
We at Fundtopis want you to be fully satisfied with your purchase. If for any reason you are not, this Returns Policy outlines how you can return or exchange items purchased through our website, https://fundtopis.com.
Eligibility for Returns
You may return most new, unopened items within 30 days of delivery for a full refund or exchange. Items must be in their original packaging and condition. Unfortunately, we cannot accept returns for items that are damaged due to customer mishandling, opened, or used unless they are defective.
Return Process
To initiate a return, please contact our customer service team at fundtopis@info.com or via our hotline at (928) 643-7683 with your order number and reason for the return. We will provide you with return instructions and a shipping label if applicable. Once we receive the returned item, we will inspect it and issue a refund to your original payment method within 5-7 business days.
Please note that shipping costs for returning an item are non-refundable, unless the return is due to an error on our part (e.g., wrong or defective item sent).
Exchanges
If you would like to exchange an item, please contact us at fundtopis@info.com or call (928) 643-7683. We will assist you in processing the exchange, subject to product availability.
Returns and exchanges should be sent to:
135 Jensen St, Fredonia, AZ 86022, USA.
CUSTOMER SATISFACTION
Putting customer satisfaction as the number 1 priority in every thought and action
HIGH QUALITY
All products are designed and crafted by leading artisans
EASY RETURN
Return products within 10 days. Refund if not satisfied
ENTHUSIASTIC SUPPORT
All questions are consulted and answered thoroughly by LiLi’s experts