Return Policy

Effective Date: 25/03/2025

At Fundtopis, we want you to be fully satisfied with your purchase. If for any reason you are not completely happy with your order, we offer a flexible return policy to ensure that you have the best shopping experience. Please review the following terms and conditions regarding our return process.

Return Period

You have 30 days from the date of receiving your order to initiate a return. If 30 days have passed since your purchase, we cannot offer a refund or exchange. Please ensure that your items are returned within this timeframe to be eligible for a full refund or exchange.

Return Eligibility

To be eligible for a return, the item(s) must meet the following conditions:

• Unused and Unopened: The product must be in its original, unused condition with all tags and packaging intact.

• Proof of Purchase: A valid proof of purchase, such as the order confirmation email or receipt, must be provided with your return request.

• Non-Discounted Items: We do not accept returns on items purchased with discounts or promotions unless otherwise specified in our return policy.

Certain items may be excluded from returns, such as:

• Personalized or custom products.

• Products that are damaged or altered after delivery.

• Final sale or clearance items (clearly marked at the time of purchase).

How to Return an Item

To return an item, follow these steps:

1. Contact Us: Reach out to our customer support team at fundtopis@info.com or call us at (928) 643-7683 within 30 days of receiving your order. Please include your order number, item(s) you wish to return, and reason for return.

2. Return Authorization: Our team will guide you through the return process and provide you with a Return Authorization Number (RAN). Please do not return the item(s) without this number.

3. Package the Item: Securely pack the item(s) in their original packaging (if possible) and include the proof of purchase. Ensure that the product is undamaged and unused.

4. Return Shipping: Return shipping costs are the responsibility of the customer, unless the return is due to a defective or incorrect item received. We recommend using a trackable shipping service or purchasing shipping insurance, as we cannot guarantee receipt of your returned item.

Refunds and Exchanges

Once your return is received and inspected, we will process your refund or exchange request within 5-7 business days.

• Refunds: If eligible, your refund will be issued to the original payment method used during the purchase. Shipping fees are non-refundable, and any promotional discounts applied to the original order may be deducted from the refund.

• Exchanges: If you prefer to exchange an item, we will process your request once the original product is returned. The replacement product will be shipped to you at no additional cost if it is an exchange for the same or similar item.

Damaged or Incorrect Items

If you receive a damaged, defective, or incorrect item, please contact us immediately at fundtopis@info.com or call (928) 643-7683. We will provide you with a return label and offer a full refund or replacement at no additional cost to you.

Please report any issues within 7 days of receiving your order to ensure the quickest resolution.

Non-Returnable Items

The following items are non-returnable and are not eligible for refunds or exchanges:

• Personalized or custom-made products.

• Gift cards.

• Final sale items marked as “non-returnable” or “clearance.”

Changes to This Return Policy

We may update this Return Policy from time to time. Any changes will be posted on our website with an updated Effective Date. We encourage you to review our policy periodically to stay informed about our return procedures.

Contact Information

If you have any questions or need assistance with your return, please do not hesitate to reach out to our customer support team at:

Fundtopis, Inc.
135 Jensen St,
Fredonia, AZ 86022, USA
Email: fundtopis@info.com
Phone: (928) 643-7683